Shipping policy

Shipping Policy

Last updated: September 29, 2026

At Amblora, we work hard to process and ship every order as quickly and reliably as possible.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment confirmation. During periods of high demand, promotions and holidays, processing may take up to 5 business days. Orders are processed Monday through Friday, excluding public holidays.

Where We Ship

We currently ship to the United States, Canada, the United Kingdom, Australia and New Zealand. Available destinations are shown at checkout, in your local currency where supported.

Delivery Timeframes

Once your order has shipped, estimated delivery is 7 to 12 business days, depending on your destination and local carrier conditions.

Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing or peak shipping periods.

Shipping Costs

Shipping costs are calculated and displayed at checkout, based on your destination and the items in your order, before you complete your purchase.

Tracking Your Order

Once your order ships, you will receive an email with your tracking information. Tracking updates may take 24 to 72 hours to appear. You can follow your order at any time on our tracking page with your order number and email, or with your tracking number.

Shipping Delays

We aim to meet the timeframes above. If we cannot ship your order within the stated processing time, we will let you know by email and give you the option to cancel your order for a full refund.

Amblora is not responsible for delays caused by carriers, customs, incorrect shipping information or circumstances beyond our control.

Address Changes and Cancellations

You can change your shipping address or cancel your order as long as it has not shipped yet. Please contact us as soon as possible with your order number.

Address Accuracy

You are responsible for providing an accurate and complete shipping address at checkout. Orders returned because of an incorrect or incomplete address may require additional processing time and shipping fees.

Lost or Missing Packages

If your tracking shows your order as delivered but you cannot find it, please allow 48 hours, check around your home and with your neighbors, then contact us with your order number. We will look into it with the carrier. If your package is confirmed lost, we will send you a replacement or issue a refund.

Customs, Duties and Taxes

Depending on your country, your order may be subject to import duties, taxes or customs fees charged by the destination country. Unless they are collected at checkout, these charges are the responsibility of the recipient.

Questions and Support

If you have any questions about your shipment, please contact us through our contact page and we will be happy to help.

Amblora (operated by RISE GROUP LAB LLC)
7950 NW 53rd Street, Suite 337, Miami, Florida 33166, USA
contact@amblora.com